Janet G. McCallen        
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The Tipping Point

These are books and audio recordings I have found inspirational and helpful in the past several years.  There are Amazon.com links for those items available through Amazon.com.  Please let me know of your favorites and new discoveries that are not listed. 

The Tipping Point: How Little Things Can Make a Big Difference

by Malcolm Gladwell

Book Description

"The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life," writes Malcolm Gladwell, "is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do." Although anyone familiar with the theory of memetics will recognize this concept, Gladwell's The Tipping Point has quite a few interesting twists on the subject.

For example, Paul Revere was able to galvanize the forces of resistance so effectively in part because he was what Gladwell calls a "Connector": he knew just about everybody, particularly the revolutionary leaders in each of the towns that he rode through. But Revere "wasn't just the man with the biggest Rolodex in colonial Boston," he was also a "Maven" who gathered extensive information about the British. He knew what was going on and he knew exactly whom to tell. The phenomenon continues to this day--think of how often you've received information in an e-mail message that had been forwarded at least half a dozen times before reaching you.

Gladwell develops these and other concepts (such as the "stickiness" of ideas or the effect of population size on information dispersal) through simple, clear explanations and entertainingly illustrative anecdotes, such as comparing the pedagogical methods of Sesame Street and Blue's Clues, or explaining why it would be even easier to play Six Degrees of Kevin Bacon with the actor Rod Steiger. Although some readers may find the transitional passages between chapters hold their hands a little too tightly, and Gladwell's closing invocation of the possibilities of social engineering sketchy, even chilling, The Tipping Point is one of the most effective books on science for a general audience in ages. It seems inevitable that "tipping point," like "future shock" or "chaos theory," will soon become one of those ideas that everybody knows--or at least knows by name. --Ron Hogan

Janet McCallen
Although I waited 5-6 years after The Tipping Point was published to read it, that doesn't take away from the power and potential of its message.  Some folks find the implications chilling - can we be manipulated this easily?  Actually, Gladwell shows that it's far from easy, but there are common elements to what catches fire and becomes "an epidemic."  Though the word "epidemic" carries a negative connotation, some of Gladwell's examples are very positive - such as the turnaround in crime in New York City and its subways.  Anyone in marketing (and isn't that everyone?) should read this book.    

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Last modified: 12/30/05